User testing

How do people really use the web?
If you want a great site , you've got to test it

Every time we do a user testing, we realize that a lot of the things that are taken for granted aren't obvious to everybody.

So is user testing difficult to understand and is it costly to run?

Not at Netgrade. We take a practical and pragmatic approach in making the most out of limited resources.  You’ll be surprised how beneficial the results can be! Just listen to what Paul from onestopclick had to say…

Interview with Paul Denham from Onestopclick

Did you find the user testing service valuable?

Paul: Yes I found this beneficial. There is no substitute for getting real people testing the site in real time and having the benefit of recording their every move

What was your perception about user testing before dealing with Netgrade?

Paul: I was aware of user testing but hadn’t employed it before. My perception was that it would be very costly. It was good to see Netgrade offered this.

What was your experience and what did you get out of it?

Paul: User testing proved to be an important part of the refining and testing process. For us it was especially useful to have a video of the testing, enabling analysis in our own time and helped us drawing up a list & priority of changes to the design and navigation.

Would you recommend it to others?

Paul: I would recommend the user testing facility to others. However you must ensure the user group is varied and representative of your intended audience. Make sure the people carrying out the testing are ‘neutral’ rather than the site’s architects or designers.

Paul Denham is the founder of www.onestopclick.com a leading technology research website.

Next Steps

Call us now for a a friendly and no obligation consultation: 0203 178 6626

Get a quote by submitting our contact form

What happens when you contact us?
No sure what solution is right for you? not to worry. When you call us, our strategy consultant will run you thorough our discovery questions (takes only 5 minutes) and help you identify the right solution for your website goal.