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NetSuite
CRM |
NetSuite
CRM+ |
| Real-Time Dashboards |
| Key Performance Indicators |
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| Saved Reports & Graphs |
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| Saved Searches |
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| Personalization Features |
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| Sales Force Automation |
| Territory Tracking & Assignment |
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| Opportunity Management |
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| Standard & Advanced Forecasting |
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| Expense Reporting |
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| Quote Generation |
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| Order Management |
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| Multi-Currency |
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| Incentive Management |
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Add-on |
| Offline Sales Client |
Add-on |
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| Marketing Automation |
| Online Lead Form |
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| Targeted Customer Segmentation |
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| Referral, Lead Source, and Promotion Code Tracking |
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| E-Mail Marketing |
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| Campaign Tracking & Analysis |
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| Customer Support & Service |
| Case Assignment, Management and Escalation |
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| Online Customer Centre (Self-Service) |
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| NetAnswers Knowledge Base |
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| Support, Service and Time Tracking |
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| Customer Centre |
| Online Case Forms |
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| Knowledge Base |
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| Online Re-ordering |
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| Custom Publishing |
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| Productivity Tools |
| Dashboard |
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| Data Import/Export |
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| E-mail Integration |
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| Group Calendaring |
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| MS Outlook E-mail Integration |
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| Partner Relationship Management |
| Joint Lead Management |
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| Joint Sales Forecasting |
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| Marketing Campaigns & Promotional Discounts |
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| Order Management & Sales Tracking |
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| Sales & Marketing Library Publishing |
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| Website |
| Template-based Basic Site Hosting |
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| Dynamic tag-based, HTML site hosting |
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Add-on |
| Site Builder Tool |
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Add-on |
| Web Analytics |
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Add-on |
| Support for Lead & Case Capture Forms |
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| Business Intelligence &
Analytics |
| Dashboard |
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| Saved Searches |
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| Customer Segmentation |
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| Reports |
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| NetFlex |
| Customisation |
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| AppBuilder |
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| Web Services |
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