Netsuite - best small business CRM on demand and hosting
Netsuite CRM +
Beyond Traditional CRM Solutions: Complete Customer Lifecycle
Management
NetSuite CRM+ includes all the powerful customer relationship
management capabilities found in NetSuite CRM. Both products
include Salesforce Automation, Marketing Automation, Customer
Support & Service, flexible customisation through NetFlex,
and more. And both products include the best opportunity management
and forecasting capabilities in the industry.
PLUS NetSuite CRM+ provides:
+ Order Management
+ Incentive
Management
+ Project Tracking
+ Complete Customer
Portal
+ Website &
Analytics
+ Partner Management
No other hosted CRM application provides any of these
"PLUS" customer relationship management capabilities!
 Salesforce.com
can't do this.
Siebel
CRM OnDemand can't do this
Microsoft
CRM can't do this
NetSuite CRM+ is the only Web-based CRM system that:
- Provides a true 360 degree view of all customer
data and customer interactions, including complete
visibility into all financial transactions and website interactions
without any integration required. Now a single view of customer
information is available to everyone in your company who
needs it.
- Allows you to sell to both prospects and current
customers equally effectively. Other CRM solutions
focus on managing prospects, and do not have enough integrated
information or tools to manage and upsell existing customers.
- Automates the entire customer lifecycle,
from a "suspect" browsing a business' Web site,
to an interested lead, to a qualified prospect, to a customer
who has actually placed an order, to servicing that customer
and finally, to guiding that customer to re-purchase.
- Allows salespeople to take real orders from customers,
with an integrated Order Management system.
- Shows full purchase histories for your
customers without requiring complex integrations with your
accounting/ERP system.
- Includes powerful, automatic upsell and cross-sell
capabilities, helping you to help you sell more—and
more effectively—to your existing customers.
- Includes complete Partner Relationship Management.
Now you can treat your channel partners as an extension
of your direct sales team—seamlessly.
- Tracks commissions automatically and accurately,
without requiring you or your salespeople to use spreadsheets.
- Fully encompasses the Web and e-mail marketing
into the CRM solution. NetSuite CRM+ incorporates
your Web site into the selling process, by tracking all
customer interactions on the Web and by providing a comprehensive
self-service customer portal.
- Provides better, more accurate forecasts.
Because booked orders can be finally seen in forecasts,
your forecasts have greatly increased reliability, predictability
and accuracy. And the "actual's" information in
forecast vs. actual reports is now based on real sales data.
- Shows you true marketing effectiveness and ROI. Because other CRM systems do not capture the details of
what a customer has purchased, they frequently provide incomplete
and incorrect results for marketing and sales campaigns.
With no record of what or how much has been ordered by each
customer, marketing has no way to know if the leads generated
are actually converting to customers.
Try the system for
yourself
Call us on 0845 094 2246 for more information and
advice. |
